The mental health center in Houston, Texas is a good example of how the 988 Suicide & Crisis Lifeline is faring across the nation.
Staffers such as Jennifer Battle and others have responded to more than 52,000 crisis hotline calls from local Texans – in the last twelve months alone. That’s an 80% pick-up rate, up from 45% under the old system before it was revamped by the federal government in 2022.