If you have a Netflix account, be warned. Scammers are back with another vicious email that’s so convincing it’s easy to see how some could be fooled into clicking money-stealing links. This new attack follows a similar threat – which Express.co.uk recently discovered – and it’s just as concerning.
The danger starts with an official-looking email sent to inboxes that states “NETFLIX ACCOUNT”. Once opened, users then see a message that claims their account has been placed on hold due to “payment issues”.
“Please retry or update payment,” the email seen by the Express.co.uk tech team reads.
“We still can’t process your payment. Make sure your payment method has enough balance and isn’t expired, then retry your payment so you can get back to enjoying Netflix.”
The email then features a big red panel which urges unsuspecting users to click on a link. “Update Payment Method” the alert reads.
If you see a similar email in your inbox, we don’t recommend clicking on anything, as it could leave you seriously out of pocket.
To see how the scam works and to help stop our loyal readers from becoming a victim of cybercrime, Express.co.uk followed the link and was surprised to see an incredibly authentic-looking login page.
Thanks to film graphics, Netflix branding, and official font, the sign page looks just like the real deal. We entered fake credentials and were instantly taken to a payment page, where we were asked to fill in credit card details.
Had we been tricked, the scammers would have our email address, password and bank details which could then be used to steal cash. All Netflix users must remain vigilant as these types of attacks are clearly on the rise.
“If you get an email or text message (SMS) asking for your Netflix account email, phone, password, or payment method it probably didn’t come from Netflix,” the streaming service said.
Netflix says it will never ask anyone to share their personal information in a text or email. This includes: Credit or debit card numbers, bank account details or Netflix passwords.
“If the text or email links to a URL that you don’t recognize, don’t tap or click it. If you did already, do not enter any information on the website that opened,” Netflix added.
If you think you have been tricked by this scam, it’s now vital that you change your Netflix password and get in touch with your bank.
“Change your Netflix password to a new one that is strong and unique to Netflix,” Netflix added.
“To help keep your accounts secure, it’s best not to use the same email and password combinations for any websites or apps.
“Contact your financial institution if you entered any payment information, as it may have been compromised.”
