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Simple car insurance mistake that could be costing you thousands

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Last updated: September 5, 2025 10:52 am
amedpost
Published: September 5, 2025
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Contents
  • What is a no claims discount?
  • How to protect your NCD
  • How to transfer your discount
  • Other ways to save your discount

Drivers may be missing out on substantial savings simply because they don’t understand how their No Claims Discount (NCD) works. While many are aware avoiding claims helps reduce premiums, many of them are unaware just how much money they could be saving. 

Gary McClarty, Director at its4women, an Irish-owned online insurance provider with over 130,000 policyholders, sees this issue frequently. He said: “We speak to drivers who’ve accidentally lost their No Claims Discount when switching insurers. These are savings that take years to build up.”

The savings are higher than most people realise. After several claim-free years, drivers can reduce their premiums by up to 70%, potentially saving hundreds of pounds annually.

Gary added: “One of the most common mistakes I encounter is drivers switching insurance providers without properly transferring their No Claims Discount. They often focus on securing the best quote, make the switch, but then overlook the crucial step of requesting proof of their claim-free history from their previous insurer. As a result, they can find themselves starting over with no discount at all.”

He has now broken down exactly how drivers can protect and maximise these discounts so that they can keep more money in their pockets.

What is a no claims discount?

A No Claims Discount rewards drivers with reduced car insurance premiums for each consecutive year they don’t make a claim. Insurance companies see claim-free drivers as lower risk, with potential discounts reaching up to 70%. 

“While initial savings may appear modest, they can accumulate significantly over time,” explains the expert. “After just one claim free year, policyholders may benefit from discounts of 10–15%. However, maintaining a clean record for five consecutive years could result in premium reductions of up to 60–70%.”

To illustrate the potential savings, consider an annual premium of £1,000. With a maximum No Claims Discount applied, this could be reduced to just £300 resulting in a yearly saving of £700. Over the course of a decade, that amounts to £7,000 in cumulative savings.

How to protect your NCD

Protecting your No Claims Discount (NCD) is a smart way to preserve long-term savings on your car insurance premiums. There are two main types of NCD protection available: Full No Claims Bonus Protection and Step-Back Bonus Protection. Each option offers distinct advantages, allowing you to retain some or all of your discount even after making a claim—helping to cushion the financial impact and maintain lower premiums over time.

Full No Claims Discount Protection allows policyholders to make one or two claims without forfeiting their entire discount. “It’s essentially insurance for your insurance,” notes the expert. “While it involves a modest additional premium, the potential savings can be substantial if an incident occurs.”

Step-Back Bonus Protection offers a different approach from full protection. Rather than losing your entire No Claims Discount after a claim, your discount is simply reduced by one or two levels. This approach allows you to retain a significant portion of your savings, rather than starting over from scratch, offering a more gradual adjustment to your premium.

How to transfer your discount

Transferring your No Claims Discount (NCD) when switching insurance providers is typically a straightforward process. However, it’s crucial to manage the transition carefully to avoid accidentally resetting your NCD to zero. 

“The key is timing and paperwork. You must request proof of your No Claims Discount from your previous insurer and ensure your new policy begins immediately after the old one ends so there are no gaps in coverage.” 

Other ways to save your discount

In some cases, covering minor repair costs out of pocket can be more financially prudent than making a claim. “If you have a minor scrape that costs £200 to fix, but losing your No Claims Discount would increase next year’s premium by £500, the choice is obvious,” explains Gary.

Additionally, named drivers may be eligible to build up an Introductory No Claims Discount based on their claim-free driving history. 

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