The fashion store New Look will be permanently shutting down one of its popular shops, with “no plans to relocate”. This follows a number of branches closing their doors for good this year, as the retailer pushes for an “omni-channel approach” to best serve all of its customers. The company’s Brunswick Centre store in Scarborough, North Yorkshire is the latest to announce closure.
The branch will be shutting in just a matter of weeks. Writing on Facebook, an announcement of the closure said: “NEW LOOK TO CLOSE FOR GOOD IN SCARBOROUGH. New Look is one of the last remaining stores within the Brunswick Centre, which will officially close to the public on Tuesday, September 17, 2025.” While some loyal customers may have held out hope for a store relocation, New Look has ruled this possibility out.
The retailer said: “Unfortunately there are currently no plans to relocate this store, it will be closing down for the foreseeable future.
“Our store estate is an important part of our business, alongside our best-in-class website and app.
“It is this omni-channel approach which allows us to best serve our 8 million customers, however they like to shop.
“On occasion we do have to close stores, either due to the landlord’s request or because the site becomes unviable.
“However, we always remain on the lookout for appropriate new opportunities across the country and continue to invest in our existing store estate.”
Locals in the area have fumed over the high concentration of store closures in their area.
“So many empty shops they could have relocated,” one person said. “There will be nothing left in town centre soon but vape shops / cafes and charity shops.”
Another said: “One of the reasons I go to Scarborough over Filey and Whitby is its High Street, especially New Look!”
New Look has announced the closure of 12 other shops in recent months, including the Hamilton branch in Scotland, followed by the closure of its Neath store in Wales.
Full list:
New Look, Neath, Wales – closed August 6
New Look, Hamilton, Scotland – closed July 1
New Look, Birmingham, Northfield shopping centre – closed June 8
New Look, Willow Place, Corby – closed June 1
New Look Bexleyheath, London, closed April 19
New Look, Preston, closed March 20
New Look, Valley Retail World in Gateshead, Tyne and Wear – closed March 9
St Austell branch in Cornwall – closed March 4
New Look, Porth, Rhondda Cynon Taf, Wales – closed February 22
New Look, Wickford, Essex – closed January 24
New Look, Carillon Court Shopping Centre Loughborough, closed January 21
New Look, Devizes, Wiltshire – closed