A British tourist on holiday in Benidorm has slammed a popular resort for providing “all Spanish” entertainment and allowing locals to be “loud and rude”. The eastern coastal city has gained a reputation for the hordes of Brits who regularly descend on its long sandy beaches and cheap eating and drinking spots. But while British visitors do make up the majority of Benidorm’s tourist traffic, the resort also caters to a range of other nationalities and Spanish locals – meaning the entertainment and atmosphere isn’t necessarily a home-away-from-home for UK guests.
One angry holidaymaker appeared to imply the number of Brits that flock to the Alicante spot each year – a whopping 600,000 in 2024 – meant the attractions on offer should cater primarily to them, however. The tourist, who stayed at Port Fiesta Park, near Benidorm’s old town, took to TripAdvisor to criticise the venue’s “poor food”, “loud and rude” guests and “all Spanish entertainment”, giving it a scathing one-star rating.
“Lovely hotel but the food was poor, plates always cold,” they wrote. “Footballers arrived every weekend we were there, noisy and given priority at meal times. Entertainment all Spanish.”
“Spanish guests were loud and rude,” the disgruntled Brit added. “Would not recommend.”
Despite their damning rating, the guest gave the hotel five-stars for its value, location, service, rooms and cleanliness.
“Thank you for sharing your opinion with us,” a representative for Port Fiesta Park replied. “We apologise if your experience was not as you expected and we take note of everything described in order to improve our service day by day.
“We are saddened by your story about other guests. Our hotel, like Benidorm, is an international destination that receives people of up to 10 different nationalities every day and all are welcome.”
The frustrated tourist was not the first to be left upset by her trip abroad due to an unforeseen lack of home comforts.
Freda Jackson, from Blackburn in Lancashire, said she was left in tears after a two-week trip to the Spanish resort in 2017, during which her hotel was “full of rude Spanish holidaymakers”.
“The entertainment in the hotel was all focused and catered for the Spanish,” she added. “Why can’t [they] go somewhere else for their holidays?”
British holidaymaker Susan Edwards also recently made headlines for complaining that there was “no English food” available on her all-inclusive break in Corfu – dubbing it “the worst holiday I’ve ever been on”.