X advises users who are experiencing errors or problems accessing the platform via the web to try the following troubleshooting steps:
Check your internet connection
Try using a private or incognito browser
Update your browser to the latest version
Log out of your account and log back in
Clear your cache and cookies
Disable browser add-ons or extensions
Revoke third-party app access linked to your account
However, there is no guarantee these steps will resolve the issue, as the service appears to be experiencing a wider outage. X has not yet released an official statement.