For those embarking on long-haul flights, the desire to sit with loved ones is paramount, yet often large groups find themselves separated. Here’s a tip for travellers looking to change their seats without incurring additional costs.
As holiday anticipation builds, with dreams of escaping the bustling city for beachside relaxation and sunbathing, the reality of flight check-ins can sometimes dampen spirits with poorly allocated seating. A former check-in agent from Heathrow, the UK’s busiest airport, shared valuable advice on the optimal time to request a seat change – and it’s not at the check-in desk. She explained: “Online check-in doesn’t always offer the best seat selection, and let’s be honest, no one likes getting stuck in the middle seat.”
The ex-airport employee disclosed that the prime time to ask for a seat switch is after check-in has closed.
It’s crucial to remember that airline policies vary, and different regulations may apply depending on the flight routes. While most airlines aim to automatically seat individuals on the same booking together, unforeseen changes can happen, reports MirrorOnline.
For passengers eager to alter their seating arrangements, patience is key; they should wait until check-in has concluded or, occasionally, after all passengers have boarded. “This is when all unclaimed seats, such as those from passengers who haven’t checked in, become available,” she concluded.
Forbes reported airlines assign seats based on weight and balance considerations, which is why passengers are urged to occupy their allocated seats.
Gerrie Brand, a spokesperson for KLM, the Dutch airline, explained: “The captain calculates weight and balance for take-off. If the occupancy is low, passengers tend to want to change seats, but that could change the weight distribution and balance for take-off.”
Yet, a former Heathrow worker cautioned that this strategy might not always be successful, particularly during busy travel periods. In such instances, passengers can request seat changes from the cabin crew once onboard or negotiate with fellow travellers.
As holidaymakers eagerly anticipate their well-earned getaways, it’s crucial to remember that check-in staff are human and will endeavour to assist all passengers, especially those with young children.
However, despite the potential costs and stresses of travel, venting frustration on airline personnel is counterproductive. A little kindness can go a long way, so it pays to be pleasant.