Waitress, 27, Posts Her Payslips Online To Prove Restaurant Takes £700 Worth Of Her Tips


A WAITRESS who claims restaurant bosses took more than £700 of her tips has published her payslips online in a bid to shame her former employers.

Emma Smith, 27, quit her job at Albert’s restaurant in Didsbury, Manchester, last week.

Deadline News Emma Smith quit her job at the restaurant last week

She claims deductions for errors and tips being reclaimed by owners Elle R Leisure meant staff took home just a fraction of their earnings.

The restaurant has admitted charging staff for mistakes ‘very occasionally’ but claimed staff keep 90 per cent of their tips.

Emma wrote on Facebook: “Albert’s unfairly take tips off their staff to line the owners pockets.

“If you’re happy that the majority of your card tips go direct to the company then continue to do so, I just thought everyone should be aware of this. The only tips we actually get are cash.

Deadline News She published payslips showing large deductions

“I have just left this company as 70% of the card tips and 10% service charges go directly to the owners and are used to pay the salaried staff their wages.

“At the end of every night Albert’s take a percentage of our sales off us. Whether we have actually made the tips or not, they take a cut of everything we have sold from us that day. So theoretically we could end up paying out of our own pocket.

“Then every fortnight we get a cheque showing us how much money we have made on card tips and then it shows the massive reduction that goes to ‘Albert’s house’ and the disheartening figure that we are actually coming away with.”

Payslips shared in the post show one example of £517.19 of tips earned in the financial year but £378.48 deducted to ‘House Didsbury’ and another £75.70 to ‘Kitchen Tip’.

Deadline News Emma claimed staff are also charged for making mistakes

Deadline News Wageslips show staff taking home tiny pay packets

Deadline News The restaurant has previously admitted taking large tips for staff welfare

Another employee, who wished to remain anonymous, provided a slip showing £138.30 of tips and deductions of £334.92 to House Didsbury and Kitchen Tip – resulting in take-home pay of £6.75 from £343.27 of earnings.

James Ramsbottom, owner of Elle R Leisure who are behind Albert’s said today: “I cannot comment on specific allegations as that is now a legal matter.

“However more than 90% of tips earned, go to staff on site.

“Very occasionally, staff have been asked to contribute towards mistakes made but this has only amounted, in total, to £170 in the last 12 months. Again this system is in place to ensure good service.

“If a server makes persistent errors, it can massively affect service, not just to the table in question, but the whole restaurant. However this is very rarely used and is at the discretion of the manager.”

What is the law on tips at work?

Tips are given voluntarily by customers to staff as a reward for the service they’ve received.

These tips can be kept by the employee, although technically they should be declared for income tax.

If cash tips are placed into a central collection and distributed equally among staff, this should not be done by the employer.

However, tips included in card payments are handled by the restaurant and can be pooled together and shared out among staff.

Service charges are compulsory additions to a restaurant bill, typically for serving a large group, which are paid directly to the venue.

With card payments and service charges there is no legal obligation for the restaurant to allocate a proportion of the service charge to employees.


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