Major changes are coming for travellers flying with Ryanair today (Wednesday, November 12). The airline has said that boarding has gone fully digital and passengers will no longer be able to use a physical paper boarding pass when getting on one of their planes.
This means you will only be able to use the boarding pass on your phone generated in the myRyanair app. The move is an attempt to streamline the boarding for the 207 million annual flyers who use the airline, making it quicker and more efficient. Dara Brady, Ryanair CMO, said: “From Wednesday, November 12, passengers will no longer be able to download and print a physical paper boarding pass but will instead need to use the digital boarding pass generated in their ‘myRyanair’ app during check-in to board their Ryanair flight.
More than 80% of people who fly with Ryainair do already use the digital boarding passes on the app, “and therefore won’t be affected by this progressive change”, Mr Brady added. For those who do print out paper boarding passes, the airline has advised them to download the app ahead of time. It means you must check in online before your flight, risking a £55 late check in fee if you come to the check in desk.
The CMO added: “Moving fully digital means a faster, smarter, and greener experience for passengers, whilst also providing easier access to a range of innovative in-app features including ‘Order to Seat’, live flight information and direct updates during disruption.”
The app also hosts other features, including being able to order food and drinks directly from their phone and receive priority service as well as get real-time status updates on boarding, gates and delays. Real time flight disruptions are also logged on the app.
Mr Brady said: “We look forward to delivering an enhanced travel experience for 100% of our customers, streamlined through our best-in-class myRyanair app.”